Launch of urgent care services at Green Square and Belmore

On Monday 8 July, NSW Premier, Chris Minns launched two new NSW Health funded Urgent Care services. Central and Eastern Sydney PHN CEO Nathalie Hansen also attended the launch which was promoted by several media outlets including Channel Nine News.

The services are being delivered by Green Square Health and Belmore Medical Services and will provide a substantial increase in primary care capacity to manage urgent, but low acuity conditions.

Appointments will be bulk billed.

These urgent care facilities are designed to help ease the pressure on local Hospital Emergency Departments and are open 7 days a week from 8.00am – 8.00pm.

With these Urgent Care services formally opening on Monday, 15 July, Central and Eastern Sydney PHN will be holding a webinar for local GPs and other primary care providers on Wednesday, 10 July.

Both services will be open 365 days a year and will be staffed by GPs and nurses, with important diagnostic services close by including radiology and pathology.

The services are well-supported to treat a range of illnesses and injuries that are deemed urgent, but not life-threatening, such as minor wounds that need stitches, suspected broken bones and skin infections that need antibiotics.

To access the services, patients should call Healthdirect on 1800 022 222.

A registered nurse will assess the patient’s condition and then discuss with the patient the best place for their care needs. This may include an appointment at an Urgent Care Service, a telehealth appointment with the virtualKIDS or virtualGP services, or escalating their care to other services like NSW Ambulance if required.

The Green Square and Belmore urgent care services are being delivered in partnership with the Central and Eastern Sydney PHN.

NSW Health is partnering with primary health networks to deliver additional urgent care services right across the state to ease pressure on busy hospital EDs and ensure the people of NSW continue to receive the right care in the right place at the right time.

The NSW Government has committed $124 million over two years to deliver 25 urgent care services in NSW by mid-2025. It is also supported by funding from the Commonwealth Government.