Healthdirect Australia has launched a new helpline – Multicultural Health Connect – the first national helpline to help people in multicultural communities get health information and advice. The helpline is free and confidential, and run by workers with multicultural backgrounds.
In-language help is available by calling 1800 186 815, where callers speak with a trained worker who understands and respects their culture, needs and concerns, either in the preferred language of the caller or with the help of an interpreter.
This service is available in all states and territories, except Tasmania and Queensland. A service fact sheet is attached for more background on the service and a public facing webpage is available at Multicultural Health Connect | healthdirect.
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