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HealthDirect Launches a National Multicultural help line: Multicultural Health Connect

Healthdirect Australia has launched a new helpline – Multicultural Health Connect – the first national helpline to help people in multicultural communities get health information and advice. The helpline is free and confidential, and run by workers with multicultural backgrounds.

In-language help is available by calling 1800 186 815, where callers speak with a trained worker who understands and respects their culture, needs and concerns, either in the preferred language of the caller or with the help of an interpreter.

  • get free health advice from a nurse
  • find doctors, hospitals, support, and community health centres
  • find nearby support services
  • learn about COVID-19, including how to get a vaccination, protect yourself and your family and manage your symptoms if you get COVID-19

This service is available in all states and territories, except Tasmania and Queensland. A service fact sheet is attached for more background on the service and a public facing webpage is available at Multicultural Health Connect | healthdirect.

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