Quality Improvement in General Practice

Quality Improvement (QI) is a process of monitoring and refining processes in order to improve coordination of care and deliver better health outcomes.

CESPHN is committed to supporting general practices with quality improvement, using a consistent and systematic approach to identify opportunities for quality improvement and achieve improved and measurable health outcomes for their patients. Our team can provide practices with resources and one-on-one sessions to support practices conduct QIAs.

Our Quality Improvement webpage hosts a wide range of resources, including step-by-step guides on the use of your data extraction tool (POLAR or CAT4), and QIA templates tailored to the 10 PIPQI Quality Improvement Measures (QIM). These resources are also a great way to document your ongoing progress and provide suitable documentation for practice accreditation and CPD requirements.

Some examples of our QIA template are:

The Digital Health Team, alongside RACGP and a local GP, walked through the quality improvement journey in General Practice and how this can be used to record CPD (Measuring Outcomes) hours, in our recent webinar that can now be viewed.

For further support or to book a tailored QI session, contact the Digital Health and QI Team by emailing digitalhealth@cesphn.com.au.