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What is NewAccess Coaching?

Developed by beyondblue, NewAccess is a free confidential coaching service aimed at assisting people who are not currently accessing a mental health service but may be experiencing anxiety and/or depression. Coaches can work with people who may be feeling unhappy, angry, stressed or unable to concentrate due to life pressures such as:

  • Change in living arrangements
  • New parent worries
  • Family problems
  • Health concerns or uncertainty
  • Long-term isolation or loneliness
  • Financial worries or instability
  • Work stress or uncertainty

At the first appointment a coach will work with each individual to identify needs, set practical goals and develop a tailored program.

Life can get tough sometimes, but there are ways for you to get back on track. Here are some stories from people who’ve used our NewAccess program.

Tamaras New Access Journey

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Rusty’s New Access Journey

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To be eligible to access this service, a person needs to be over 16 years old and a resident of the CESPHN region

Note: This is not a crisis service, in an emergency please call triple zero (000). To be put in touch with your local mental health service, call the NSW Mental Health Access Line on 1800 011 511.

How to access the service?

Call (02) 9477 8700, complete the PCCS Online Contact Form at Contact – PCCS Global Site, or email nswintake@pccs.org.au to arrange an appointment.

Who can refer to the service?

You do not need a referral, or to see your GP first. You do not need a Mental health Care Plan. You can simply call and make an appointment if you are looking for help.

Who will deliver the service?

NamePrimary and Community Care Services (PCCS)
Phone(02) 9477 8700
PCCS Online Contact FormContact – PCCS Global Site