Medical practitioners can engage a credentialed interpreter to communicate complex or technical information to patients with limited or no English proficiency. This can help to ensure accuracy of communication, reduce confusion, save time, and protect practitioners from professional risk. It is particularly important when:
Private medical practitioners can use the Free Interpreting Service to access interpreting services delivered by TIS National, including:
Under the Free Interpreting Service, private medical practitioners are defined as general practitioners, nurse practitioners, endorsed midwives, and approved medical specialists.
Private medical practitioners are eligible to access the Free Interpreting Service when delivering services that are:
Practice support staff working with a private medical practitioner registered with TIS National can also access the service using the same client code.
Each practitioner will need a unique client code to access the service. To register for a client code, complete the client registration form. If you require assistance with registering, contact TIS National on 1300 575 847,
or tis.freeinterpreting@homeaffairs.gov.au.
Phone: 1300 131 450
24 hours a day, every day of the year
Download the PDF version of the Free Interpreting Service – private medical practitioners information sheet
Download the DOC version of the Free Interpreting Service – private medical practitioners information sheet
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