Quality Improvement and PIP QI

Practice Incentives Program Quality Improvement Incentive (PIP QI)

Other PHN QI projects

QI Education and Resources

Quality improvement in general practice

What is it?

Quality Improvement (QI) refers to a continuous, systematic, team-based approach that leads to measurable improvements of processes, systems, safety and patient care in health care services and the health status of targeted patient groups.

Why do we need it?

QI forms the basis of high-performing primary care to improve healthcare quality and safety through adoption of the Quintuple Aim:

1. Improving population health
2. Enhancing the care experience
3. Reducing costs
4. Enhancing the workforce experience
5. Equity

How is it done?

The RACGP standards for general practice indicate focusing on QI should be based on evidence produced from the practice’s own data. Using a clinical audit tool to extract data, information can be gathered to conduct data audit and analysis from the clinical database.

With this purpose in mind, Quality Improvement generally follows these simplified steps:

1. Utilise data extraction tool to conduct clinical audit
2. Record outcomes of clinical audit
3. Document proposed actions following clinical audit, including delegated responsibilities
4. Keep evidence of implementation
5. Document follow up plans

Our dedicated Digital Health and QI Officers can provide tailored support and assistance. We can help you to interpret your quarterly Practice Progress Reports (PPRs), working collaboratively to achieve your goals.

If you would like to discuss a topic further, please send an email to: digitalhealth@cesphn.com.au.