Electronic Referrals are expanding across South Eastern Sydney Local Health District (SESLHD)

SESLHD are implementing Electronic Referrals across Outpatient services in a staged approach.

The first phase will commence on Wednesday, 28th May, for the below services:

eReferrals are electronic forms submitted through GP practice software via HealthLink or via MyHealthLink portal.

SESLHD is transitioning from paper-based referral methods. Electronic referrals will be the method for submitting and managing referrals for the services above as well as the services in SESLHD already accepting eReferrals.

 All referrals will now be processed through the Electronic Referral Management System (eRMS), which offers a streamlined, efficient, and secure way to manage referrals.

Benefits of Electronic referrals

Referrals are sent, received, and managed electronically. Sending an eReferral instead of via mail or fax has multiple benefits for referrers, including:  

1. eReferrals can be submitted directly through the GP practice software or via My HealthLink Portal
2. Clinical information can be easily attached.
3. Transparency of services offered across SESLHD facilities and clinicians.
4. Referrals are sent quickly and securely.
5. Two-way communication between referrers and hospital services to enable additional information to be provided in a timely manner.
6. Referrers are notified via secure message of referral receipt, outcome, and triage category.
7. SESLHD can internally re-refer if there is an error on the referral location

Where do I find information about Electronic referrals?

More information around Electronic Referrals in SESLHD

Electronic Referrals | South Eastern Sydney Local Health District (nsw.gov.au). 

Who do I contact for technical support?

If you have any further questions, please contact HealthLink support: Phone: 1800 125 036

Email: helpdesk@healthlink.net

Website: https://www.healthlink.com.au/contact/#support