Last updated on 25 October 2022

Specialist organisations

Last updated on 25 October 2022


Balmain Hospital – Booth St, BalmainPhysiotherapyGP CasualtyAmbulatory Care9395 21119395 20939395 21559395 2317
Canterbury Hospital – Canterbury Rd, Campsie9787 0000
Calvary Healthcare (CALVH) 91-111 Rocky Point Rd, Kogarah9553 3111
Chris O’Brien Lifehouse – Missenden Rd, Camperdown1300 852 500
Concord Repatriation General Hospital – Hospital Rd, ConcordAdmissionsEmergencyMedical CentrePhysiotherapyOccupational TherapyNutrition/DieteticsRehabilitation Pain ManagementSpeech Pathology9767 50009767 68559767 60909767 79009767 61019767 62709767 63289767 72339767 6441
Garrawarra Centre (GC), Princes Highway, Waterfall9548 4700
Gower Wilson Memorial Hospital, Lord Howe Island6563 2000
Prince of Wales Hospital (POWH), Barker St, Randwick9650 4000
Royal Hospital for Women (RHW), Barker Street Randwick9382 6111
Royal Prince Alfred: Women and Babies – Missenden Rd, CamperdownOutpatientsBookingsFetal Medicine Unit9515 61119515 71019515 70959515 6042
Royal Prince Alfred Hospital – Missenden Rd, CamperdownEmergencyBookings (inpatient)Outpatients (general)Queen Elizabeth II Rehabilitation CentreSpeech PathologyOccupational TherapyPhysiotherapyPain Management ClinicNutrition/Dietetics9515 61119515 81419515 81129515 73449515 61119515 98459515 99269515 98539515 98709515 8053
St George Hospital (STGH), Gray Street, Kogarah Clinical Nurse Consultant list9113 1111 
St John of God Burwood Hospital Grantham St, Burwood9715 9200
St Vincent’s Hospital – Victoria St, Darlinghurst8382 1111
Sutherland Hospital (TSH), The Kingsway, Caringbah Clinical Nurse Consultant List9540 7111 
Sydney Children’s Hospital – High St, Randwick9382 1111
Sydney Hospital and Sydney Eye Hosptial – Macquarie St, Sydney9382 7111
The Children’s Hosptial at Westmead – Hawkesbury Rd, Westmead9845 0000
The Sydney Private Hospital – Victoria St, Ashfield9797 0555
War Memorial Hospital (WMH) 125 Birrell St, Waverley9369 0100
Wesley Hospital Ashfield – Milton St, Ashfield1300 924 522

Last updated on 25 October 2022

Allied Health Professional Associations

Last updated on 25 October 2022


In 2016, Central and Eastern Sydney PHN (CESPHN) conducted an NDIS Impact, Needs and Planning Project to inform our activity plan and support the implementation of the NDIS across our catchment area. One key action that CESPHN has implemented as a result of the project’s findings is the development and delivery of a continuum of NDIS/Disability education sessions for our members. Information about these sessions can be found on the CESPHN CPD Calendar.

CESPHN also facilitates the CESPHN Disability Network, which meets bi-monthly and incorporates a wide variety of stakeholders including individuals with lived experience of disability. For more information on the Network and other disability related initiatives, please contact

What is the NDIS?
Who is eligible?

To become an NDIS participant a person must:

  • Have a permanent disability that significantly affects their ability to take part in everyday activities;
  • Be aged less than 65 when they first enter the NDIS;
  • Be an Australian citizen or hold a permanent visa or a Protected Special Category visa; and
  • Live in a part Australia where the NDIS is available

Additional information and resources:

How do you apply?

For children aged six years or younger, the NDIS utilises an Early Childhood Approach (ECA). This means a family member or GP can refer the child directly to an NDIS ECA partner in their area, they do NOT require an Access Request Form or a formal diognosis. In CESPHN the partner delivering ECA is Lifestart.

Individuals aged between 7 and 65 years who wish to join the NDIS will need to contact the NDIS and request an Access Request Form (ARF). This can be done by:

General Practitioners (GPs) may assist with the completion of the ARF, particularly Section F which captures information relating to the impact of the individual’s disability on the functional domains of:

  1. Mobility
  2. Communication
  3. Social interaction
  4. Learning
  5. Self-Care
  6. Self-Management

Allied Health Professionals can also provide supporting documentation that illustrates the functional impact of that person’s disability. This can be provided by way of a professional report, or by completion of an NDIS Access Request Supplementary Evidence form (the individual can obtain this form from the NDIS if required).

Individuals aged over 65 will not be eligible to apply for the NDIS (see eligibility criteria listed above). Those who were already receiving government funded disability supports services prior to the NDIS’ roll-out in their area will not be disadvantaged, they will continue to receive supports that achieve similar outcomes to those they currently receive under the Continuity of Supports (CoS) program.

Additional information and resources:

What supports will the NDIS fund?

The NDIS funds reasonable and necessary supports. For a support to be funded it needs to be linked to an outcome that is identified in the participant’s plan and it also must:

  • Be associated with day-to-day living and activities that increase the participant’s social or economic participation
  • Be a resource or piece of equipment, such as wheelchair, assistive technology or home and car modifications, to help the participant live an ordinary life
  • Help the participant build the skills they need to live the life they want, such as opportunities to work, further their education, volunteer or learn something new

The NDIS will fund supports that assist a participant to undertake activities of daily living required due to the person’s disability. This includes:

  • aids and equipment such as wheelchairs, hearing aids and adjustable beds
  • items such as prosthetics and artificial limbs (surgery remains the responsibility of the health system)
  • home modifications, personal care and domestic assistance. This will assist participants exiting the health system to live independently in the community or move back into their own home
  • allied health and other therapy where this is required as a result of the participant’s impairment, including physiotherapy, speech therapy or occupational therapy.

Additional Information and Resources:

What happens next?

If an individual’s application to join the NDIS is successful they become an NDIS participant, and they will be contacted by a representative from the NDIA or one of its partner organisations (representatives from partner organisations such as St. Vincent de Paul or Uniting are called Local Area Coordinators, or LACs) to arrange a Planning Meeting.

Planning Meetings: The NDIS will use the information gathered at this meeting to develop the participant’s first NDIS Plan, which will provide individualised funding that they can control and choose how to use. LACs are also tasked with supporting most Participants to enact their NDIS Plans once they are approved.

Plan Reviews: The NDIS will usually review the participant’s Plan every 12 months, however – if the participant’s personal circumstances change significantly and this affects the supports they need from the NDIS, the participant can request a Plan review at any time by completing the Change of Circumstances Form.

Individuals may ask their GP or Allied Health Professional to provide updated information about the functional impact of the participant’s disability on their day to day life for consideration during a Plan review. This information will help the NDIA develop the participant’s updated Plan and address any changes the supports they require.

Additional Information and Resources:

  •  Booklets and Factsheets: Three participant booklets are available to support people with disability and participants throughout their NDIS journey. The booklets are a practical tool to help people with disability, participants, their families, carers and the wider community to learn more about the NDIS, prepare for a planning meeting and to implement their plan. The booklets are intended for use throughout a person’s NDIS journey and can be used to record key information, write questions and collect thoughts.
  • NDIS Website: Reviewing my Plan
  • NDIS Website: Change of circumstances
Additional supports and services

National Disability Insurance Agency (NDIA)

Local Area Coordination (LAC), provided by:
Settlement Services International (SSI) – Sydney 1800 960 975 or
Latrobe Community Health Services – South East Sydney 1800 242 696 or


The Disability Gateway website is now available at

People with disability and their families and carers are encouraged to visit the site and provide their feedback to continue to improve the service, prior to the fully operational website. Following the launch of the pilot website, a fully operational Disability Gateway website and supporting 1800-phone service will launch in January 2021. This has been created so that people with disability, their families and carers have direct contact access to assistance and other services.

For online services and support, please visit


Information for Aboriginal and Torres Strait Islander participants these booklets will help communities understand and apply for the NDIS.

CESPHN NDIS Impact, Needs and Planning Project

4 July 2014

Aged Care Services and Support

Sydney Local Health District (SLHD)

Aged and Chronic Care Triage (ACCT) – 1800 556 211

A service available for GPs and staff in RACFs. A single access point to triage hospital admissions, specialist referrals and access to the RACF Outreach program.

Aged Care Psychiatry Service – 9382 3753

A multidisciplinary team specialising in the assessment, management and care of people aged 65 years or more who have a psychological disorder or mental illness, or who are experiencing cognitive deficits or dementia.

Referral and Information Centre (RIC) 1800 556 533

This is the main contact point for SLHD Aged Care Services by individuals, carers or GPs. After discussion of full range of requirements, information and referral to most appropriate services is provided. Referrals may include;

  • Aged Care Assessment Team (ACAT) initiated when individual no longer able to manage at home without assistance. Provides assessment and approval for government subsidised aged care services including admission to RACF
  • Specialist Mental Health Services for Older People (SMHSOP) provides services for older people who develop or are at risk of developing a mental health disorder (e.g. depression, anxiety, psychosis or have a lifelong or recurring mental illness
  • BAsIS is part of SMHSOP and provides specialist input for those experiencing severe and persistent behavioural and psychological symptoms od dementia (BPSD).

Sydney District Nursing – 1300 722 276
Does not require GP referral. Provides in-home nursing care, acute and palliativeProvides palliative services in RACFs as well as consultaion and limited nursing care.

Connecting Care Program: Severe Chronic Disease Management – 1300 806 258

Individuals are identified by SLHD following multiple hospital admissions or ED visits and refered to this service for management of their chronic disease state.

National Dementia Helpline / Alzheimer’s Australia – 1800 100 500
Available for people with dementia, their carers, families as well as health professionals, service providers and organisations. The helpline provides confidential discussion of needs and connection to a range of programs and services for those at home or in residential care.

Inner West Dementia Advisory Service – 9767-5953 or 9767 7888

Provides information and advice to individuals, carers, families and referral to support services.

Dementia Behaviour Management Advisory Service (DBMAS) – 1800 699 799

NSW DBMAS program supports carers in the community and staff in residential, acute and primary care settings with on-site assessment, advice, short and medium term support and interventions for peoplle living with dementia. The service is available 24hr/7 days a week.

My Aged Care – – 1800 200 422
Provides information on a range of aged care services and supports available locally and nationally. Coordination and advice can also be provided to access respite services, counselling and emotional support for carers

Commonwealth Respite and Carelink Centre
Provides emergency and short term respite support for carers looking after a family member or friend, who is frail aged, has a disability or chronic health or mental health condition.
1800 052 222 (during standard business hours)
1800 059 059 (outside standard business hours)

Carers NSW – 1800 242 636
Support and improved recognition for carers in NSW in caring for family members and friends who are frail aged, have a disability or chronic health or mental health condition. Provides short term counselling for carers, carer support groups, information and referral.

National Carer Counselling Program/Carers NSW – 1800 242 636

Provides resources and counselling for carers.

Referral and Assessment Centre of Home Services – 1800 350 792

Provides home care, personal care/assistance and in-home respite. Services include meal preparation, home maintenance, shopping, assistance with travel and transport and participation in social and community activities

NSW Trustee and Guardianship – 1300 364 103

Primary role to make guardianship and financial management orders and decision making for those with disability or dementia.

Sydney Multicultural Community Services (SMCS) – 9663 3922
Provides Case Management, Multicultural Home Care Packages, Social Activities/ Support and other services for senior/ frail aged persons of Culturally and Linguistically Diverse (CALD) backgrounds in Inner West Sydney.

Aboriginal Access and Assessment Team – 1300 797 606

Provides domestic and personal care resources to maintain independence

National Relay Service – 13 36 77

A service for users with a hearing or speech impairment

Translating and Interpreting Service (TIS) – 13 14 50

South Eastern Sydney Local Health District

Aged Care Psychiatry Service – 9382 3753

A multidisciplinary team specialising in the assessment, management and care of people aged 65 years or more who have a psychological disorder or mental illness, or who are experiencing cognitive deficits or dementia.

Southcare Aged and Extended Community Care Southcare – 9540 7540

An integrated health care centre offering a range of services predominantly for frail older people and those with disabilities living in the Sutherland Shire.

Calvary Health Care Sydney – 9553 3111

“Provides integrated hospital and community based services that together provide a comprehensive range of palliative care, rehabilitation and aged care services to the local community.”

The Older Persons Mental Health Service (St George) – 9113 2035

The Older Persons Mental Health Service provides assessment and treatment for older people (65 years and over) with mental health problems. The team also offers consultation and support to other aged care services.

Aged Care Assessment Team (ACAT) Sutherland The Sutherland ACAT – 9540 7956

A multidisciplinary team of health professionals,who Comprehensively assesses the care and support needs of frail older people requiring Commonwealth Government subsidised aged care services.

Generalist Community Nursing – 9540 7956

The Generalist Community Nursing Team consists of Registered and Enrolled Nurses who provide the following nursing care to people living and working in the Sutherland Shire.

Aged Care Services Emergency Team – 9540 7963 or 0434 329 809

Provides a multidisciplinary consult service for patients 70 years and older who present to the Sutherland Hospital Emergency Department.

Local Council Aged Care Service Directories

All local councils have service directories specific for older residents

Local Council Aged Care Service Directories

All local councils have service directories specific for older residents.