Job Title: Medical Receptionist – Casual (15–20 hours/week)
Skills Experience:
Clocktower Medical Practice is a growing, patient-centred general practice located in the heart of Burwood. We are seeking an enthusiastic and reliable Medical Receptionist to join our friendly team on a casual basis, with the opportunity to transition into a permanent role for the right candidate.
About the Role
We are looking for someone who is professional, compassionate, and able to provide an exceptional patient experience. The successful candidate will work closely with our GPs, nurses, and administrative team to ensure smooth day-to-day operations of the clinic.
Hours: 15–20 hours per week initially, with potential for additional hours.
Availability: Must be available for a mix of mornings, afternoons, and occasional Saturdays.
Key Responsibilities
Greeting patients and providing excellent customer service
Managing patient appointments, recalls, and enquiries
Answering phone calls and responding to emails in a professional manner
Processing Medicare, DVA, and private billings
Assisting with new patient registrations and maintaining accurate clinical records
Supporting doctors and nurses with administrative tasks
Maintaining cleanliness and organisation of the reception and waiting areas
Handling confidential information with discretion and professionalism
About You
Previous experience as a Medical Receptionist (preferred but not essential)
Experience with MedicalDirector Helix or other medical software (advantage)
Excellent communication and customer service skills
Strong attention to detail and ability to multitask
Reliable, punctual, and able to work in a fast-paced environment
Professional presentation and positive attitude
Ability to learn quickly and work both independently and as part of a team
What We Offer
Supportive and friendly workplace culture
On-the-job training and development
Flexibility in hours
Opportunity for transition to a
Practice Contact Email: gpinfo@clocktowermedicalcentre.com.au
Practice Contact Number: 02 9747 4005