Job Title: Medical Receptionist
Skills Experience:
We are seeking a part-time Medical Receptionist to join our team at the Woolooware Bay Medical Centre in Woolooware, NSW 2230. As the first point of contact, you will play a crucial role in providing excellent customer service and administrative support to our patients and medical staff.
What you’ll be doing:
-Greet and welcome patients in a friendly and professional manner upon arrival
-Schedule and manage patient appointments, ensuring efficient flow and minimal wait times
-Assist with patient registration and data entry into our electronic medical records system
-Respond to incoming phone calls and emails, and triage patient enquiries
-Perform general office duties such as filing, photocopying, and ordering supplies
-Maintain a clean and organised reception area to create a welcoming environment
-Provide support to the clinical team as needed
What we’re looking for:
-Previous experience as a medical receptionist or in a similar customer service role
-Strong communication and interpersonal skills, with the ability to interact with patients, doctors, and staff in a professional and empathetic manner
-Excellent organisational and multitasking abilities, with the capacity to prioritise tasks and work effectively under pressure
-Proficient in using electronic medical records systems such as Best Practice, Medical Director and standard office software (e.g., Microsoft Office)
-A calm and patient demeanour, with a genuine interest in providing high-quality patient care
What we offer:
-Be part of an exciting new practice where your ideas and contributions will help shape our journey from the ground up.
-Work in a friendly and collaborative setting that values open communication and mutual respect.
-Enjoy a fresh, well-designed workspace equipped with the latest tools and technologies.
-Competitive hours and a genuine commitment to supporting a healthy work-life balance.
-Free onsite parking.
Practice Contact Email: manager@wbmc.au
Practice Contact Number: (02) 8212 4843