Multicultural Health Navigator Service to launch in coming months

We are pleased to announce that CESPHN has provided funding to Advance Diversity Services Limited to deliver a new Multicultural Health Navigator service, which aims to empower community members to connect with others and navigate and access health services and social support.

The service will cover the areas of Canterbury, Strathfield-Burwood-Ashfield, and Rockdale-Kogarah and Hurstville, and will be available to residents in these areas who have limited or no English proficiency and who speak Mandarin, Cantonese, Arabic, Korean or Nepali.

A team of part-time bi-lingual navigators will provide one-on-one, in-language support to link clients into services to meet their needs. This could include, services addressing physical and mental health, financial counselling, housing, employment, gambling harm and loneliness.

Advance Diversity Services is currently establishing the new service with the aim of service commencement within the next few months.

People in the client group can reach out themselves to talk to someone in their language and don’t need a referral but the service will also accept referrals from GPs and other health professionals and community-based services.

This is a free service and a Medicare card is not required to access the service.