Hide

Multicultural Health Navigator Service


The Multicultural Health Navigator service provides one-on-one bilingual navigation support to support clients accessing health services and social support.

The service covers the areas of Canterbury, Strathfield-Burwood-Ashfield, and Rockdale-Kogarah and Hurstville, and is available to residents in these areas who have limited or no English proficiency and who speak Mandarin, Cantonese, Arabic, Korean or Nepali.

The bi-lingual health navigators will chat with clients to understand their needs and can provide:

  • One-on-one support
  • Information about health services and how to access them
  • Links clients to health, wellbeing and social services. This includes (but is not limited to), services addressing physical and mental health, financial counselling, housing, employment, gambling harm and loneliness

Eligibility

The Multicultural Health Navigator service is for people who:

  • are between the age of 18 to 65
  • live in the areas of Canterbury, Strathfield-Burwood-Ashfield, Rockdale-Kogarah and Hurstville
  • speak Mandarin, Cantonese, Arabic, Korean or Nepali

This is a free service, and a Medicare card is not required to access the service.

Referrals

GPs, other health professionals and community-based services can refer to the service through this online referral form.

People in the client group can also reach out to the service by calling 9597 5455.

Service Provider

The Multicultural Health Navigator Service is managed by Advance Diversity Services and jointly delivered with Metro Assist.

Service ProviderAdvance Diversity Services
Emailinfo@advancediversity.org.au
AddressSuite 231, Level 3, Building 2, 7-11 The Avenue Hurstville, NSW 2220
Websitewww.advancediversity.org.au