Expanding Electronic referrals at South Eastern Sydney Local Health District (SESLHD)

Following the successful implementation of electronic referrals (eReferrals) at Prince of Wales Hospital, SESLHD is expanding eReferrals to other services and facilities.

eReferrals are electronic forms submitted by GPs/referrers via practice software or the MyHealthLink portal. eReferrals replace other methods of sending paper referrals such as fax or post.

Electronic referrals are coming to the below facilities and services between June and July. Further details to be provided.

The Sutherland Hospital – Centralised Outpatients

Royal Hospital for Women

Prince of Wales Hospital

Benefits of Electronic referrals

Referrals are sent, received, and managed electronically. Sending an eReferral instead of a paper or faxed referral has multiple benefits for referrers, including:

1. eReferrals are integrated with HealthLink practice software and can be launched directly from the software.

• Referrals are sent quickly and securely
• Clinical information can be easily attached
• Multiple fields are pre-populated with patient information
• Completed eReferrals are saved against the patient record in your practice software

2. Referrers are notified via secure message of referral receipt, outcome, and triage category.

3. Improved visibility of services. Referrers can select from a list of outpatient services and clinicians.

How do I use electronic referrals?

If you use HealthLink practice software, you have access to eReferrals. Video user guides for launching and completing eReferrals can be found here:

Best Practice: https://vimeo.com/clanwilliamhealth/healthlink-smartforms-bestpractice

Medical Director: https://vimeo.com/clanwilliamhealth/healthlink-smartforms-medicaldirector

Genie: https://vimeo.com/clanwilliamhealth/healthlink-smartforms-genie

Referrers who do not access these systems can access eReferrals via the MyHealthLink portal. A HealthLink account is required.

HealthLink Portal: MyHealthLink Portal – HealthLink

Who do I contact?

Further details can be found on the SESLHD eReferrals website:

https://www.seslhd.health.nsw.gov.au/services-clinics/directory/electronic-referrals