Change is a dish best served in small, manageable bites! Australian general practices are well versed in continuous quality improvement methods and Plan – Do – Study – Act cycles that support change in busy environments, safely and sustainably whilst measuring results.
To help your practice prepare to transition to CCM with small, manageable changes, Central and Eastern Sydney PHN (CESPHN) invites your practice to participate in our CCM activation series of high impact change activities with your practice team and patients to implement new chronic conditions management items, strengthening the connections that patients have with your practice through MyMedicare.
To get started,ACTIVITY 1 aims to engage patients returning to your practice for Chronic Disease Management Plans and team care arrangements in MyMedicare, and regular reviews in the future.
The next activity in the series will be released in February 2025 (Activity 2) via CESPHNs Sydney Health Weekly eNewsletter and will aim to raise awareness among your practice team of MyMedicare, Chronic Conditions Management changes, and support your team to explore their roles in both MyMedicare and Chronic Conditions Management.
We look forward to supporting you through this CCM activation series!
Other steps your practice can take to prepare now
Here are some other ideas you might like to consider preparing for Chronic Conditions Management and MyMedicare patient registration:
Discuss what these changes mean with your practice team. Identify any processes you need to review or update (e.g. incorporate MyMedicare registration in your chronic disease management workflows).
Register your practice for MyMedicare if you have not done so already.
Encourage your patients with a chronic condition or existing care plan to register with MyMedicare:
Services Australia – navigating your PRODA / HPOS for MyMedicare and GPACI with eLearning Modules; Infographics and Simulations for ease of understanding.
Support from CESPHN and contact:
If you have any questions or would like support from CESPHN, please reach out to our Practice
Support Team below.
For support on Digital initiatives, including MyMedicare and GP Aged Care Incentive Program registration and set up, please contact our Digital Health Team.
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