Engagement
CESPHN is committed to meaningful, inclusive engagement that embeds community voices in our primary health planning and delivery. By working collaboratively, we strengthen services, support the workforce and achieve better health outcomes for the community.
We engage with a diverse range of stakeholders, including clinicians, community members/consumers, community-based services and other key primary healthcare stakeholders.
Stakeholder Engagement Framework
Our Stakeholder Engagement Framework outlines our commitment to meaningful and inclusive engagement. We recognise the value of the knowledge, skills and lived experience of primary health care practitioners, consumers, carers and the community.
Our stakeholders assist us to plan, design and deliver appropriate, person-centred services. High-quality, appropriate care leads to better outcomes for consumers and their carers, while also benefiting clinicians, policymakers and funders.
Community Engagement Strategy
We’re committed to engaging with community members to ensure services reflect local needs and priorities. Our Community Engagement Strategy is a core component of our work towards achieving our vision of better health and wellbeing for all.
CESPHN recognises the right of consumers and carers to exercise choice and control over their care. We are committed to working in genuine partnership to achieve the best outcomes at the individual, service, organisational and system levels.
How we work with stakeholders
CESPHN collaborates with stakeholders on various initiatives and keeps them informed of new developments and opportunities in primary care.
CESPHN’s Community Council and Clinical Council comprise representatives from our stakeholder groups.
Each Council plays a central role in engagement by providing strategic advice to the CESPHN Board on local clinical and community issues. This advice supports continuous improvement and innovation in primary care.
CESPHN also fosters partnerships between primary and acute care services by supporting primary health representation on hospital committees, helping to improve coordination and patient outcomes.
Additionally, CESPHN supports a Clinical Leaders Network to create opportunities for networking and collaboration, share knowledge and best practice and advocate for high-quality Primary Health Care.
