Register and set up access
There are two ways through which authorised healthcare providers can access an individual’s record in the My Health Record system.
- Conformant software
Accessing the My Health Record system through conformant clinical software enables healthcare providers to upload, view and download information from an individual’s My Health Record.
Click here for more information on access via conformant software
- National Provider Portal
If a healthcare provider does not have access to conformant software, they can view an individual’s My Health Record through the National Provider Portal at: https://portal.ehealth.gov.au. The healthcare provider will be able to view and download information from the individual’s My Health Record, but will not be able to upload any clinical information.
Click here for more information on access via the National Provider Portal
There is a new registration process for healthcare providers who wish to register and connect to the My Health Record system.
It is a more streamlined process, available through Health Professionals Online Service (HPOS), improving registration time from weeks to hours. Before using this new registration process, you will need to have a PRODA account, which can be created here.
To guide healthcare providers through the My Health Record and registration and access, the following resources have been developed: