Digital Health for Allied Health Professionals

My Health Record is a secure online summary of key patient health information. Healthcare providers can access the system to view and add information.

Over time, My Health Record will bring together health information from different healthcare providers such as shared health summaries, discharge summaries, prescription and dispense records, pathology reports and diagnostic imaging reports in one place.

The key benefits of the My Health Record system are:

• Reduced adverse drug events
• Enhanced patient self-management
• Improvements in patient outcomes
• Reduce time gathering information
• Avoided duplication of services

For more information visit https://www.digitalhealth.gov.au/healthcare-providers/initiatives-and-programs/my-health-record

To support the adoption of digital health tools in the allied health sector, the Agency released the Allied Health Clinical Information System Connections to My Health Record (Industry Offer) on AusTender.

The offer aims to increase the number of compliant clinical information systems (CIS) and/or mobile CIS (CMIS) products operating in the allied health sector that is connected to the Healthcare Identifiers (HI) Service, My Health Record and electronic prescribing.

For more information visit: https://www.digitalhealth.gov.au/initiatives-and-programs/allied-health-industry-offer

1800MEDICARE app (formerly my health app)

The 1800MEDICARE app is a secure and convenient way to view key health information that you, your healthcare providers or representatives have uploaded to My Health Record.

It also gives you access to electronic prescriptions and your Active Script List. It also has other great features to:

• find and book a health service
• search a symptom checker
• access Medicare information as well as links about how to enrol and claim.

It’s fast, easy, and secure – and you can access and share it all from the palm of your hand.

Available for mobile and tablet.

For more information including registration help please visit 1800MEDICARE app.

Secure messaging safely and securely delivers messages containing clinical documents and/or other information between healthcare organisations.

Using a secure messaging solution is now best practice when information sharing across all healthcare providers.

The benefits include: 

• reducing the time waiting for documents to be delivered
• receiving the documents electronically into your software, removing the need for scanning
• no more illegible and faxed documents
• cost saving on staff time, stationery and postage
• being environmentally friendly

A list of common vendors include:

• HealthLink
• Argus
• MedicalObjects
• ReferralNet

For more information, go to the Australian Digital Health Agency webpage here.

Contact our Digital Health & QI team: digitalhealth@cesphn.com.au for local support and assistance

Telehealth refers to information and communication technologies to deliver healthcare services and transmit health information via telephone, email or videoconferencing.

Benefits of using telehealth include:

• convenience/flexibility of conducting consultation in any place, saving travel time and money
• improves access to care, including easier access for other parties to join and participate
• privacy and confidentiality maintained as with face-to-face consultations

Due to the COVID-19 pandemic, Medicare subsidised telehealth services were expanded for all Australians.

Click here for the Department of Health COVID-19 Telehealth items guide.

Healthdirect Video Call service

We are pleased to announce that the Healthdirect Video Call Service Pilot Program funded by the Department of Health gives free licences to GPs, AHPs, mental health and aged care providers.

 View this short video to learn more about the Healthdirect Video Call service

If you are interested in being set up, please complete the New Clinic Application Form and send it to telehealth@cesphn.com.au. We can get you up and running in a day. 

HealthDirect Video Call Service resources:

• View this 6 minute video to learn more about the Healthdirect Video Call service
• HealthDirect Videocall factsheet 
• Customisable Video Call Patient Information Leaflet
• Video Call Clinician How To and Troubleshooting Guide 
• Video Call Patient  How To and Troubleshooting Guide  

See here for the latest telehealth information on our Coronavirus webpage.