Patients should be encouraged to access urgent care when they need fast medical attention for a non-life-threatening health issue, or if they are unable to get an appointment with their local GP for an that issue that should not be left untreated.
Urgent care provides medical attention for an illness or injury that can be managed without a trip to the emergency department but cannot wait for a regular appointment with a general practitioner (GP).
Urgent care is open for extended hours and operates every day of the year, including public holidays. They also offer pathology and imaging services onsite or nearby.
Urgent care supports nearby hospital emergency departments by providing GP-led care for urgent but non-life-threatening conditions, such as mild infections, fractures and burns.
Urgent care is free for Medicare card holders and community-based asylum seekers and support the community to access local, appropriate urgent care and avoid waiting at the emergency department.
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| Open 7 days a week for extended hours, including public holidays | High quality and skilled GP-led care | All services are free and confidential | Is your care urgent? Call Healthdirect on 1800 022 222 |
Urgent care services in our region are commissioned by CESPHN with funding from the NSW and Australian government.
The Australian Government is funding Medicare Urgent Care Clinics (UCCs) in Burwood, Carlton, Maroubra and Marrickville. The New South Wales Government is funding Urgent Care Services (UCSs) in Belmore, Caringbah and Green Square.
Medicare Urgent Care Clinics (UCCs) provide free, bulk‑billed, GP‑led care for urgent but non‑life‑threatening conditions. No appointment or referral is needed; patients can walk in and wait to be seen.
UCCs are staffed by highly trained medical professionals, and provide culturally safe, equitable and accessible care to all people, including vulnerable and young people.
UCCs offer extended opening hours and operate every day of the year, including public holidays.
NSW Urgent Care Services (UCSs) provide free medical care for people with a valid Medicare card or for community‑based asylum seekers for an urgent but non‑life‑threatening illness or injury.
UCSs are open from 8AM to 8PM, seven days a week, including on public holidays.
To access a UCS, please call Healthdirect on 1800 022 222.
The Healthdirect helpline operates 24 hours a day, 7 days a week. A registered nurse will assess your symptoms and may book you into an urgent care service near you or direct you to the most appropriate care.
