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This event will be a live webinar. Prior to the event, we will send you the link to log in and participate from the convenience of your home or office.

Facilitator: Brett McPherson – Director Medical Business Network and over 25 years in health management and a practice manager and consultant. Brett is a regular speaker at international and national health forums. Brett sits and sat on many government and professional advisory groups, including PIP, PNIP, RACGP – GPAF, NW Melbourne PHN – Practice Managers Reference Group and St Vincent’s GP Liaison Advisory Group. Brett co-authored the AVANT Practice Manager Resource Tool.

Learning Outcomes:

• Understand the importance of knowing your patient cohort, booking numbers and trends in booking numbers
• Reconnecting with past clients
• Review of client needs and adding support services
• Communication strategies to ensure that clients have confidence in the safety of your clinic environment

We encourage you to pre submit your questions to events@cesphn.com.au

Target audience: GPs, practice owners, practice managers, allied health professionals and specialists

*Please note GP Registrars who wish to register for CPD events and do not have a member number will need to contact the CPD Department on 1300 986 991