Join us for an engaging session on Triage in General Practice, where we’ll explore practical strategies to manage patient demand effectively and ensure timely, safe care.

This event will cover best practices, common challenges, and tools to support decision-making in busy primary care settings.

Ideal for practice managers, clinicians, and support staff looking to enhance efficiency and patient experience.

Presented by: Wendy O'Meara

Learning Outcomes:

• Describe the basic principles of Triage and the importance of appropriate appointment management and documentation
• Identify the needs for robust practice systems, policies, procedures and guidelines to support Triage strategies for safety and quality
• Recall the benefits of practice specific triage tools to assist staff in the appropriate prioritisation of patients seeking care.

Target audience: Practice Nurses, Practice Managers and Practice Staff