Register here

Presented by Angela Mason-Lynch – Practice Management Specialist, Avant, this Triage education webinar is essential for non-clinical staff. Triage is an important part of the receptionist role. But it can be frustrating, appointments are scarce, patients aren’t sure if their appointments urgent, and we are all exhausted. 

A guide to urgency for non-clinical staff and understanding risks.

Learning outcomes

• Understand your responsibilities
• Know how to manage a busy appointment schedule
• know how to identify those appointments that are high priority
• Know the right questions to ask for triage.

Target audience: Non clinical practice staff in general practice