Using My Health Record

Digital health offers local health care providers and their clients a streamlined means of accessing information which aims to improve the efficiency and effectiveness of care.

Once your organisation has completed the digital health registration and set-up steps to connect to the national My Health Record system, your organisation will be able to start using the My Health Record system features that are available in your clinical software.

To achieve the full potential benefits of digital health for both your organisation and patients, it is important to find ways to incorporate use in to your daily activities.

Resources for GPs

• RACGP resources, videos
• My Health Record in General Practice
• My Health Record in Practice Management (includes links to MHR Handbook for Practice Managers and MHR Practice Manager registration guide)
• Online training for healthcare professionals
• My Health Record system participation obligations
• Promote your organisation
• Organisation Readiness Checklist
• Overview of digital health directories for healthcare providers
• Digital Health provider contacts

My Health Record Privacy & Security

• Understand privacy, security, and consent
• Information and Security Guide for small healthcare businesses
• Factsheet: Privacy, security and consent overview for clinical staff

How to register and access My Health Record

• Webinar: What you need to know about connecting your practice to My Health Record
• How to register for a PRODA account manual
• My Health Record PRODA Process
• PRODA Flowchart
• Factsheet: Access via conformant software
• Factsheet: Access via National Provider Portal
• On Demand Training
• Clinical software summary sheets

My Health Record Policies & Procedures 

• Security practices and policies checklist
• Overview of policies required to participate in Digital Health (including MHR, NASH PKI certificate, Secure Messaging Delivery, Clinical Coding and Terminology)
• Australian Digital Health Agency’s My Health Record security and access policy template
• RACGP’s My Health Record policy template for general practices
• RACGP’s Agreement to access My Health Record template for general practices
• Avant’s My Health Record system security policy template

How to view & upload to My Health Record

• Video: How to view, create and upload My Health Record documents using Best Practice 
• Video: How to view, create and upload My Health Record documents using Medical Director 
• Video: How to view, create and upload My Health Record documents using Genie 
• Factsheet: Shared Health Summary vs Event Summary and when to upload

Upcoming webinars

To find upcoming Digital Health events and webinars, see here.

If you would like further assistance or a My Health Record representative to visit your practice for group training, please email us at digitalhealth@cesphn.com.au.

Resources for Medical Specialists

• My Health Record in specialist practice
• My Health Record in Practice Management (includes links to MHR Handbook for Practice Managers and MHR Practice Manager registration guide)
• Factsheet: Improve clinical care for patients in specialist practice
• My Health Record system participation obligations
• Organisation Readiness Checklist
• Overview of digital health directories for healthcare providers
• Digital Health provider contacts
• Melbourne Hand Surgery – implemented MHR in surgery as a QI project and created resources and protocols which other specialist practices can use as a guide
• RACP’s Podcast: My Health Record in Practice (CPD-accredited)
• My Health Record FAQs

eNewsletter Updates

• March 2020
• April 2020
• May 2020

How to register and access My Health Record

• Webinar: What you need to know about connecting your practice to My Health Record
• How to register for a PRODA account manual
• My Health Record PRODA Process
• PRODA Flowchart
• Factsheet: Access via conformant software
• Factsheet: Access via National Provider Portal
• On Demand Training
• Clinical software summary sheets

How to view & upload to My Health Record

• Video: How to view, create and upload My Health Record documents using Genie 
• Video: How to view, create and upload My Health Record documents using Medical Director 
• Video: How to view, create and upload My Health Record documents using Best Practice 

My Health Record Privacy & Security

• Understand privacy, security, and consent
• Recognise your privacy and security obligations
• Information and Security Guide for small healthcare businesses
• Factsheet: Privacy, security and consent overview for clinical staff

My Health Record Policies & Procedures 

• Security practices and policies checklist
• Overview of policies required to participate in Digital Health (including MHR, NASH PKI certificate, Secure Messaging Delivery, Clinical Coding and Terminology)
• Australian Digital Health Agency’s My Health Record security and access policy template
• Sample security and access policy for specialist practices
• Melbourne Hand Surgery – implemented MHR in surgery as a QI project and created resources and protocols which other specialist practices can use as a guide

If you would like any assistance, please contact our team at: digitalhealth@cesphn.com.au