Secure messaging is the secure electronic transfer of information between health professionals within the healthcare sector, including general practitioners, allied health professionals, hospitals, specialists etc. Secure messaging allows you to exchange reports, discharge summaries and other documents between other health professionals.
The benefits include:
For more information, see here.
Save time and improve efficiency by sending your patient referrals electronically by using either Best Practice, Medical Director or Genie.
An e-referral is an electronic document that can be sent electronically from one healthcare service to another, opposed to the current process of faxing or posting.
Healthlink Smartforms e-referral solution is integrated within Medical Director, Best Practice and Genie and streamlines the completion and submission of electronic referrals. Users benefit from capabilities such as pre-population, field validation and consistency checks, conditional visibility, intuitive layout, support for attachments, and ability to save and return to the draft referral at a later time (parking).
From your software programs, you can select a form, have it pre-populated automatically with data from the electronic patient record, have it validated and sent securely to the intended recipient, and receive an acknowledgement of receipt electronically. A copy of the form will automatically be stored securely in the patient’s record.
Best Practice https://vimeo.com/clanwilliamhealth/healthlink-smartforms-bestpractice
Medical Director https://vimeo.com/clanwilliamhealth/healthlink-smartforms-medicaldirector
Genie https://vimeo.com/clanwilliamhealth/healthlink-smartforms-genie
MyHealthLink Portal https://vimeo.com/clanwilliamhealth/healthlink-smartforms-myhealthlink
South Eastern Sydney Local Health District
South Eastern Sydney Local Health District (SESLHD) is now partnering with eHealth, the Ministry of Health and Specialty Health Networks (SHN’s) to expand electronic referrals to other outpatient services across SESLHD.
Clinicians will be able to launch an eReferral directly from their practice software or the MyHealthLink Portal and send it securely to the electronic Referral Management System (eRMS).
You can find out more about which services in SESLHD are accepting eReferrals here – https://www.seslhd.health.nsw.gov.au/services-clinics/directory/electronic-referrals.
Sydney Local Health District
See here for a list of SLHD services enabled to receive e-Referral are available under the following links once Healthlink is launched within your practice management software or via the MyHealthLink Portal.
Medical Director 3.17 and above
Chris O’Brien’s Lifehouse
The links below will provide a how to guide for using HealthLink SmartForms to send e-referrals to the clinics here:
Best Practice 1.85 (Lava) and above
Medical Director 3.16 and above
Roads and Maritime Services Fitness to Drive Medical Assessment
To learn how to use the NSW Digital Fitness to Drive Medical Assessment Form using the Healthlink SmartForm, please view the video guide or download the PDF QuickStart Guide from here.
The Australian Hearing Medical Certificate
My Aged Care Referral
Learn how to refer your patients directly to My Aged Care directly from your clinical software here.
Immunisation Weekly Update: Diphtheria: NSW Vaccination Recommendations NSW Health childhood vaccination campaign toolkit New respiratory syncytial virus (RSV) maternal vaccination resource Education Diphtheria: NSW Vaccination Recommendations NSW Health is reminding providers to check the diphtheria vaccination status of all Aboriginal people and offer vaccination where eligible. A NSW-funded vaccination program is currently available…
Immunisation Weekly Update: Promote Japanese Encephalitis Vaccination Ahead of Travel Measles Immunity Gaps: A Timely Reminder to Check Vaccine Status COVID-19 vaccination in 2026: preparing for the transition to the National Immunisation Program (NIP) Webinar Education Promote Japanese Encephalitis Vaccination Ahead of Travel Funded JE vaccination is available for eligible…
Immunisation Weekly Update: Capvaxive stock exhausted Current stocks of Capvaxive have been exhausted due to ongoing supply and distribution constraints, resulting in a temporary vaccine shortage. Further stock is anticipated to arrive in the coming weeks. Please ensure clinics or appointments for eligible patients are only booked when you have…
Immunisation Weekly Update: Capvaxive® supply constraints General practices are advised that there are currently national supply delays affecting Capvaxive® (adult pneumococcal vaccine). To help manage available stock, practices should only schedule vaccination appointments for eligible patients when adequate vaccine supplies are available on site. Supply constraints are expected to improve…
Immunisation Weekly Update: NSW Health Vaxigrip stock exhausted: temporary stock-sharing licence in place As of 20 July 2026, NSW Health has exhausted its available stock of Vaxgrip vaccine, which is funded for people aged 6 months to less than 5 years under the National Immunisation Program (NIP). NSW Health has…
Have you filled in CESPHN’s Stakeholder Survey? Help us find out more about how we can support you in 2027.
Take the survey (opens in new tab)
