SECURE MESSAGING & ELECTRONIC REFERRALS

Secure messaging is the secure electronic transfer of information between health professionals within the healthcare sector, including general practitioners, allied health professionals, hospitals, specialists etc. Secure messaging allows you to exchange reports, discharge summaries and other documents between other health professionals.

The benefits include: 

• reducing the time waiting for documents to be delivered
• receiving the documents electronically into your software, removing the need for scanning
• no more illegible and faxed documents
• cost saving on staff time, stationery and postage
• being environmentally friendly

For more information, see here. 

Sending patient referrals electronically

Save time and improve efficiency by sending your patient referrals electronically by using either Best Practice, Medical Director or Genie.

An e-referral is an electronic document that can be sent electronically from one healthcare service to another, opposed to the current process of faxing or posting.

Healthlink Smartforms

Healthlink Smartforms e-referral solution is integrated within Medical Director, Best Practice and Genie and streamlines the completion and submission of electronic referrals. Users benefit from capabilities such as pre-population, field validation and consistency checks, conditional visibility, intuitive layout, support for attachments, and ability to save and return to the draft referral at a later time (parking).

From your software programs, you can select a form, have it pre-populated automatically with data from the electronic patient record, have it validated and sent securely to the intended recipient, and receive an acknowledgement of receipt electronically. A copy of the form will automatically be stored securely in the patient’s record.

Healthlink Smartforms User Guides (Generic)

Best Practice https://vimeo.com/clanwilliamhealth/healthlink-smartforms-bestpractice

Medical Director https://vimeo.com/clanwilliamhealth/healthlink-smartforms-medicaldirector

Genie https://vimeo.com/clanwilliamhealth/healthlink-smartforms-genie

MyHealthLink Portal https://vimeo.com/clanwilliamhealth/healthlink-smartforms-myhealthlink

Healthlink Smartforms for services in CESPHN Catchment

South Eastern Sydney Local Health District

South Eastern Sydney Local Health District (SESLHD) is now partnering with eHealth, the Ministry of Health and Specialty Health Networks (SHN’s) to expand electronic referrals to other outpatient services across SESLHD.

Clinicians will be able to launch an eReferral directly from their practice software or the MyHealthLink Portal and send it securely to the electronic Referral Management System (eRMS).

You can find out more about which services in SESLHD are accepting eReferrals here – https://www.seslhd.health.nsw.gov.au/services-clinics/directory/electronic-referrals.

Sydney Local Health District

See here for a list of SLHD services enabled to receive e-Referral are available under the following links once Healthlink is launched within your practice management software or via the MyHealthLink Portal.

User Guides

Best Practice 1.9.1  and above

Medical Director 3.17 and above

Gene Solutions 9.0 and above

Chris O’Brien’s Lifehouse

The links below will provide a how to guide for using HealthLink SmartForms to send e-referrals to the clinics here:

Best Practice 1.85 (Lava) and above

Medical Director 3.16 and above

Genie Solutions 8.8 and above

Other Healthlink Smartforms

Roads and Maritime Services Fitness to Drive Medical Assessment

To learn how to use the NSW Digital Fitness to Drive Medical Assessment Form using the Healthlink SmartForm, please view the video guide or download the PDF QuickStart Guide from here.

The Australian Hearing Medical Certificate

Best Practice

Medical Director

Genie

My Aged Care Referral

Learn how to refer your patients directly to My Aged Care directly from your clinical software here.