Secure messaging is the secure electronic transfer of information between health professionals within the healthcare sector, including general practitioners, allied health professionals, hospitals, specialists etc. Secure messaging allows you to exchange reports, discharge summaries and other documents between other health professionals.
The benefits include:
reducing the time waiting for documents to be delivered
receiving the documents electronically into your software, removing the need for scanning
Save time and improve efficiency by sending your patient referrals electronically by using either Best Practice, Medical Director or Genie.
An e-referral is an electronic document that can be sent electronically from one healthcare service to another, opposed to the current process of faxing or posting.
Healthlink Smartforms
Healthlink Smartforms e-referral solution is integrated within Medical Director, Best Practice and Genie and streamlines the completion and submission of electronic referrals. Users benefit from capabilities such as pre-population, field validation and consistency checks, conditional visibility, intuitive layout, support for attachments, and ability to save and return to the draft referral at a later time (parking).
From your software programs, you can select a form, have it pre-populated automatically with data from the electronic patient record, have it validated and sent securely to the intended recipient, and receive an acknowledgement of receipt electronically. A copy of the form will automatically be stored securely in the patient’s record.
Healthlink Smartforms for services in CESPHN Catchment
South Eastern Sydney Local Health District
South Eastern Sydney Local Health District (SESLHD) is now partnering with eHealth, the Ministry of Health and Specialty Health Networks (SHN’s) to expand electronic referrals to other outpatient services across SESLHD.
Clinicians will be able to launch an eReferral directly from their practice software or the MyHealthLink Portal and send it securely to the electronic Referral Management System (eRMS).
See here for a list of SLHD services enabled to receive e-Referral are available under the following links once Healthlink is launched within your practice management software or via the MyHealthLink Portal.
Roads and Maritime Services Fitness to Drive Medical Assessment
To learn how to use the NSW Digital Fitness to Drive Medical Assessment Form using the Healthlink SmartForm, please view the video guide or download the PDF QuickStart Guide from here.
Immunisation Weekly Update: Welcome to our weekly Immunisation Update. In this week’s update, read about: New interim ATAGI advice for RSV-specific monoclonal antibodies for Indigenous infant and children Counterfeit rabies vaccine reported in India: Ensure travellers are fully protected Updated NSW Cold Chain Resources Australian Immunisation Handbook: New dengue chapter…
Best Practice Premier: Action Required for CDA Document Viewing Google is removing support for XSLT technology from Chromium on 17 November 2026. Chromium is the browser engine used by Google Chrome and Microsoft WebView2. Bp Premier uses WebView2 to display CDA documents, including information from My Health Record and MediBridge…
Community Notice from CanTEST: Medetomidine found in green ‘S 90 3’ pill 4 November 2026 CanTEST Health & Drug Checking Service has published a Community Notice on social media. It is also viewable as a webpage on The Know. ‘A green rectangular pill marked ‘S 90 3’ and two break lines splitting…
Supporting Patient Choice for Planned Surgery and Shorter Wait Times In accordance with section 68 of the Health Services Act 1997, patients may access elective surgery at a hospital other than their local hospital. Discussing available options for surgery may help suitable patients access surgery sooner where they are willing…
New Opioid Treatment Program legislative requirements and supporting resources On 5 November 2026, the Medicines, Poisons and Therapeutic Goods Regulation 2026 commenced, introducing changes to the management of patients receiving treatment under the NSW Opioid Treatment Program (OTP). The new legislative framework strengthens safeguards for patients and the community, supports…
Immunisation Weekly Update: Welcome to our weekly Immunisation Update. In this week’s update, read about: Giving MenB with Other Vaccines? Australian Evidence Supports the Approach Empowering immunisation conversations A spotlight on whooping cough Feedback Education Giving MenB with Other Vaccines? Australian Evidence Supports the Approach A recent Australian study published…