GP Connect Launches 8 December – Supporting Residents Without a Regular GP to Access a Residential Aged Care Home

Central and Eastern Sydney PHN is pleased to announce the launch of GP Connect on 8 December 2025. This new service ensures that residents entering Residential Aged Care Homes (RACHs) without a usual GP can access timely, high-quality primary care during their transition.

What is GP Connect?


GP Connect provides short-term general practice care (up to 8 weeks) for residents who do not have an existing GP relationship. During this period, the service will work to source and match residents to a regular GP, ensuring continuity of care beyond the initial support phase.

The service works in close collaboration with a Nurse Practitioner, who triages and manages incoming requests, conducts onsite visits when required, and offers remote clinical support. At the conclusion of the care period, GP Connect will provide a comprehensive clinical handover summary to the RACH and facilitate transition to a long-term GP, ensuring continuity of care.

Key Features:

  • Rapid access to GP services for new or unlinked residents.
  • Telehealth and onsite visits coordinated by a Nurse Practitioner.
  • Seamless handover to a permanent GP for ongoing care.
  • Supports improved health outcomes and reduces avoidable hospitalisations.

Who can access the service?
This a free service for residents and Residential Aged Care Homes in the CESPHN region who can refer residents who do not have a regular GP to the service.
To Schedule a GP Connect Appointment:    
📞 Contact: 02 8302 1122 
🌐 Webpage: https://www.hotdoc.com.au/medical-centres/telehealth/gp-connect/doctors 

🕐 Opening Hours: Monday to Friday 8am-6pm 

Please note:
GP Connect provides standard GP cover for medically stable residents only. This service is designed to complement existing Hospital Outreach and Acute Care teams, not replace them.

Should you have any questions or wish to discuss how GP Connect can be integrated into your existing service, please do not hesitate to contact us atagedcare@cesphn.com.au

CESPHN
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