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Electronic Referrals are being expanded across South Eastern Sydney Local Health District

Woman Wearing White Doctors Coat Writing An Electronic Referral

With the successful implementation of electronic referrals across selected services at SESLHD, we are now  expanding further.

Over the coming months, the electronic referrals program will be deployed  via a staged approach with the expectation majority of SESLHD Outpatient services will begin to accept eReferrals.

SESLHD is moving away from paper-based referral pathways and electronic referrals will be the preferred method of referral. All referrals will be processed and managed via the electronic Referral Management System (eRMS). 

eReferrals are electronic forms submitted through your practice software via HealthLink or via MyHealthLink portal.

SESLHD Implementation plan:

Phase 3a – confirmed services (Between May – June 2025)Phase 3b – proposed services (estimated July – December 2025)
Wednesday 28 May   
All SESLHD Ophthalmology servicesPrince of Wales – Kidney Care Unit
All SESLHD Tuberculosis Chest clinic servicesPrince of Wales – Urology
SSEH Hand UnitPrince of Wales – Neurology
SSEH Neurology EMG clinicSt George – Pelvic Floor Unit
 St George – Rheumatology
Wednesday 25 June  St George – Rehabilitation
St George Centralised Outpatients Department (19 services)St George – Liver and Hepatology
St George Aged Care clinicSt George – Pain Department
St George Cardiology clinicSt George – Urology
St George Respiratory ClinicSt George – Paediatrics
St George Sleep UnitSt George – Renal
St George Day Infusion and Medical Clinic (formally Ambulatory Care Unit)St George – Trauma & Orthopaedics
 St George – Women’s & Children’s Health including Antenatal.
 St George – Allied Health
 Sutherland Hospital – services to be determined.
 SESLHD Cancer services

Benefits of Electronic referrals  

Referrals are sent, received, and managed electronically. Sending an eReferral instead of a paper or faxed referral has multiple benefits for referrers, including:  

  1. eReferrals can be accessed directly from HealthLink Portal (using the same process for Drivers License Assessments)
  2. Clinical information can be easily attached.
  3. Clear transparency from current list of services offered across SESLHD and clinicians. 
  4. Referrals are sent quickly and securely.  
  5. Two-way communication between referrers and hospital services enables additional information to be provided more efficiently and in timely manner.
  6. Referrers are notified via secure message of referral receipt, outcome, and triage category.     

Where do I find information about Electronic referrals?

More information around Electronic Referrals in SESLHD

Electronic Referrals | South Eastern Sydney Local Health District (nsw.gov.au). 

Who do I contact for technical support?

If you have any further questions, please contact HealthLink support: Phone: 1800 125 036

Email: helpdesk@healthlink.net

Website: https://www.healthlink.com.au/contact/#support 

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