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Update: Bondi Beach Response

The PSS program is currently accepting referrals for individuals impacted by the Bondi Beach attack.

For urgent or crisis assistance at any time, please call NSW Mental Health Line on 1800 011 511 (24/7), or dial 000 for emergencies.

Psychological Support Services (PSS)

Psychological Support Services (PSS) provides free access to short-term psychological therapy either face-to-face or via telehealth. PSS is for people experiencing mild to moderate mental health concerns who live in the Central and Eastern Sydney region and are experiencing financial hardship or low income, and who may not be able to access support through Medicare subsidised psychological services.

Under this program, CESPHN commissions Project 54 which reduces barriers to accessing psychological support for Aboriginal and Torres Strait Islander peoples by providing outreached-based, culturally appropriate, and sensitive support in locations across the region including La Perouse, Glebe and Sutherland LGA.

Eligibility

Psychological Support Services is for people who:

  • Live within the Central and Eastern Sydney region. Find your local PHN.
  • Have a diagnosable mild to moderate mental health concern.
  • May benefit from short-term treatment.
  • Are unable to access other services including the Better Access Initiative (Medicare subsidised psychological services) due to financial hardship or low income (Individual income below $67,000 or family income below $140,000).
  • For Project 54, the service is for Aboriginal and Torres Strait Islander people who live, work, or study within the CESPHN region.

Psychological Support Services has skilled clinicians who can support individuals who fall within the following groups:

  • Children (0-12 years who have not yet graduated from primary school) with, or who are at risk of developing a mild to moderate mental, emotional, or behavioural disorder.
  • Young people (12-25 years).
  • Adult (low income).
  • Individuals who identify as Lesbian, Gay, Bisexual, Transgender, Intersex, Queer/Questioning (LGBTIQA+).
  • Individuals experiencing perinatal depression and their partners.
  • Individuals who identify as Aboriginal and or Torres Strait Islander.
  • Individuals who identify as part of a Multicultural Community.
  • Individuals who have attempted, or who are at risk of suicide, or self-harm.
  • Individuals with mild intellectual disability who may benefit from short-term psychological intervention when co-occurring mental health concerns are diagnosed.

A GP Mental Health Treatment Plan (MHTP) forms part of accessing this service. This can be added to the online Service referral form and Healthlink referral form (Healthlink ID: CESPHNMH) templates. Both referral form pathways are compliant with the billing requirements for a GP MHTP.

In order to improve access to the program for underserviced or hard to reach groups, Non-Medical Practitioner (NMP) referrals are also accepted. NMP referrals allow Mental Health Practitioners (MHP) to carry out up to 10 sessions prior to obtaining a MHTP.

A non-medical practitioner can include:

  • Education wellbeing staff and leadership.
  • headspace clinical staff.
  • Managers of community or neighbourhood centres.
  • Maternal and child health clinicians.
  • Aboriginal health workers, care coordinators, outreach workers and managers of Aboriginal Community Controlled Health Services (ACCHS).
  • Multicultural community health workers.

Referral Forms

Allied Health Providers and other non-medical practitioners can refer individuals to PSS using the online eReferral form.

Non-medical practitioner referrals can be made before a GP Mental Health Treatment Plan has been developed. This pathway supports access for underserviced or hard-to-reach groups and may allow initial sessions to commence prior to obtaining a Mental Health Treatment Plan. The individual being referred will need to see their GP for a Mental Health Treatment Plan before any additional sessions are approved.

Online eReferral Form

For the online eReferral webpage, click here.

Service Providers

Service ProviderEmailWebsite
APMHA HealthCare Ltdpss@apmha.com.auClick here
Lilly Pilly Counsellingadmin@lillypillycounselling.com.auClick here

To become a PSS provider, please contact APMHA HealthCare Ltd via the contact details above.

For any referral queries, contact CESPHN Mental Health team:

Ph. – 1300 170 554.

Email – mentalhealth@cesphn.com.au

Click here to access the registered PSS providers on the CESPHN Service Directory.

Download PSS Brochure

CESPHN
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