South Eastern Sydney Local Health District (SESLHD) is further expanding Electronic Referrals as the Preferred Referral Method into Outpatient Services

SESLHD is pleased to announce that we are now in the final stages of completing the Electronic Referrals (eReferrals) rollout across South Eastern Sydney Local Health District.

This implementation has formed part of a staged approach which will continue until June this year. We are committed to improving the safety, efficiency, and timeliness of managing patient referrals as we transition away from paper- based referral pathways.

As part of this commitment, all Practitioners with Healthlink access are now strongly urged to submit referrals via the Healthlink platform electronically when referring to Outpatient services across SESLHD.

Services listed below will be onboarded from the dates mentioned, however we have 115 services already live and accepting eReferrals across SESLHD.

eReferrals are electronic forms submitted through your practice software via HealthLink or via MyHealthLink portal.  

All referrals will now be processed through the Electronic Referral Management System (eRMS), which offers a more streamlined, efficient, and secure way to manage referrals across services. 

Benefits of Electronic referrals  

Referrals are sent, received, and managed electronically. Sending an eReferral instead of a paper or faxed referral has multiple benefits for referrers, including:  

1. eReferrals can be accessed directly from HealthLink Portal (using the same process for Drivers License Assessments)
2. Clinical information can be easily attached.
3. Clear transparency from current list of services offered across SESLHD and clinicians. 
4. Referrals are sent quickly and securely.  
5. Two-way communication between referrers and hospital services enables additional information to be provided more efficiently and in timely manner.
6. Referrers are notified via secure message of referral receipt, outcome, and triage category.     

Where do I find information about Electronic referrals?

More information around Electronic Referrals in SESLHD

Electronic Referrals | South Eastern Sydney Local Health District (nsw.gov.au). 

Who do I contact for technical support?

If you have any further questions, please contact HealthLink support: Phone: 1800 125 036

Email: helpdesk@healthlink.net

Website: https://www.healthlink.com.au/contact/#support