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Cold Chain Management

Why is cold chain management important?

Vaccines are delicate biological substances that can become less potent or destroyed if they are exposed to temperatures outside the recommended storage range of +2°C to +8°C.

Vaccines must be stored and transported correctly to remain effective and protect our community. Effective vaccine management reduces the risk of compromised vaccines being administered, minimising or eliminating revaccination of patients.

All immunisation providers have a responsibility to store, monitor, transport and manage vaccines in accordance with national and state requirements.

The Introduction to Cold Chain Management summary provides a quick overview of the equipment, monitoring, documentation, storage requirements and cold chain breach procedures needed to support best practice vaccine management.

National Requirements

National guidelines

Supporting resources

NSW Requirements

In addition to national requirements, NSW vaccination providers must comply with NSW Health cold chain requirements.

Mandatory Training

  • At least two staff members responsible for vaccine management must complete the HETI online Cold Chain Training module.
  • Strongly recommended that ALL staff members complete this training.

NSW Health resources:

 

What is a Cold Chain Breach?

A cold chain breach (CCB) occurs when a vaccine is exposed to:

  • any temperatures below +2°C
  • any temperatures above +12°C
  • temperatures between +8°C to +12°C for 15 minutes or more

ACTION: all cold chain breaches must be reported to Public Health Unit

 

A temperature deviation occurs when a vaccine is exposed to:

  • temperatures between +8°C to +12°C for less than 15 minutes
  • a temperature deviation is not considered a cold chain breach

ACTION: all temperature deviations must be documented in the ‘Corrective Action’ table

What to do if there is a Cold Chain Breach?

Steps to take following a cold chain breach:

  1. Isolate vaccines and place a ‘DO NOT USE’ sign on the fridge.
  2. Continue to store vaccines between +2°C to +8°C
  3. Do not discard any government-funded vaccines.
  4. Download and review the data logger report – assess the temperature and duration of breach. If there is a power outage, do not remove the data logger until the power is resumed; this ensures that all temperatures out of range are logged.
  5. Report to your local PHU:

    South Eastern Sydney Local Health District:
    Complete online reporting form – see SAMPLE

    Sydney Local Health District:
    Complete PDF reporting form and email to SLHD-Immunisation@health.nsw.gov.au

  6. If transferring vaccines to a vaccine cooler (e.g., Esky), please do so as per Section 8 of the  National Vaccine Storage Guidelines, Strive for 5. Record temperatures for all eskys on the Vaccine Cooler Temperature Chart.
  7. Refer to the NSW Cold Chain Breach Protocol.
What is the role of the Public Health Unit in Immunisation?

The PHU provides healthcare providers with advice and information on immunisation, excluding travel vaccinations.

  • Follow up reports of adverse reactions to vaccinations which medical practitioners and hospitals are required to notify under the Public Health Act 2010.
  • Assess reported cold chain breaches.
  • Provide advice on vaccine viability following temperature excursions.
  • Determine whether affected vaccines can continue to be used, require quarantine, or must be discarded.
  • Support providers during power outages and emergency situations.
  • Provide education and guidance on best practice vaccine management.
When should I contact the PHU?

Contact your local PHU for advice if:

  • Vaccines have been exposed to CCB or exposed to light.
  • A refrigerator failure or malfunction has occurred.
  • A power outage has affected vaccine storage.
  • You require advice regarding a cold chain incident.
  • Clinical advice including catch up vaccinations.
  • Vaccine administration errors.
  • Adverse events following immunisation (AEFI).
How can I contact my PHU?

South Eastern Sydney Local Health District (SESLHD):

  • Email: seslhd-publichealthunit-immteam@health.nsw.gov.au
  • Phone: (02) 9382 8333 or 1300 066 055 during business hours

Sydney Local Health District (SLHD):

  • Email: SLHD-Immunisation@health.nsw.gov.au
  • Phone: (02) 9515 9420 or 1300 066 055 during business hours
NSW Cold Chain Audits

Random vaccine storage audits are conducted by NSW Health Public Health Units. Non-compliance to guidelines will result in suspension of your Vaccine Account Number (VAN). Compliance audits will include checking:

  • Correct vaccine storage and cold chain management protocol.
  • Adherence to staff training requirements (completion of online Cold Chain Training Module).
  • All vaccines administered are reported to the Australian Immunisation Register (AIR).
Managing a power outage

In the event of a power outage or fridge malfunction, vaccination providers must have a clear plan to salvage NIP vaccines and prevent vaccine wastage.

Transporting vaccines off-site

For outreach immunisation clinics, vaccination providers must have a clear process for transporting vaccines:

Fridge Resources

Refer to the Strive for 5 Guidelines, Section 6 for guidance on Vaccine Specific Fridges.

Thermometers
Data Loggers

What is a data logger? – CESPHN Information Sheet

Data loggers are essential for vaccine storage monitoring and may be integrated into a purpose-built vaccine refrigerator or used as a portable device. Wireless data loggers are recommended and should record temperatures at least every five minutes, with reports reviewed regularly weekly.

Contact the CESPHN Immunisation Team at immunisation@cesphn.com.au to arrange training or support for your practice.


CESPHN
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