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Quality Improvement

General practices should be engaging in continual quality improvement activities to improve the quality of care and safety for patients. These activities can be aimed at improving practice structures, systems processes and clinical care.


Immunisation Quality Improvement Activities

Register your practice to participate in our Immunisation QI Activity: AIR Overdue Childhood Immunisations.

Participating practices will be provided with:

  • An Overdue Report – listing children aged 0 – 5 years living in the CESPHN region who have not completed their childhood immunisation schedule, as recorded on the Australian Immunisation Register (AIR). All children listed on your practice’s report had their last vaccination by a provider at your practice, and no immunisation records have been uploaded to AIR since. 
  • An Immunisation QIA Workbook – which provides a step-by-step guide on addressing children on your report, examples of overdue scenarios and how to resolve these.
  • PIPQI documentation – The workbook also serves as a valuable resource for documenting your practice’s participation in continuous quality improvement in collaboration with CESPHN, in accordance with the PIP QI Incentive Guidelines.
  • One-on-one support – the Immunisation team can provide training to both clinical and non-clinical staff to build their skills and confidence to participate in QI activities.

The QIA Immunisation workbook walks you through how to improve childhood immunisation rates at your practice and troubleshoot some common issues that may be affecting your immunisation rates.

Receive monthly overdue reports: Register

Addressing overdue children: Quick reference guide

General practices are invited to register to participate in a Pneumococcal Vaccination Recall Program for adults aged 70 years and over a simple QI activity to enhance patient care through a free patient recall initiative. More information here

Webinar recordings

3 June 2024: How to use clinical audit tools CAT4 and POLAR to identify eligible patients for free NIP flu vaccines and how to use reports to monitor flu vaccine uptake as a quality improvement activity

22 August 2023: A practical discussion on using Quality Improvement activities to meet CPD activity requirements – practical examples of MO and RP activities, how CESPHN can support with QI activities, clinical audit tools, PIP QI, PDSA Templates, and case studies from general practice.

POLAR and PenCat walkthroughs

POLAR: how to find patients eligible for Pneumococcal immunisation

POLAR: how to find eligible patients who have not had a Zostavax immunisation

PenCat: how to find eligible patients who have not had a shingles immunisation

QI Templates: Plan Study Do Action (PDSA)

PDSA: Flu vaccination

PDSA: Blank

CPD information

RACGP: CPD in your practice

RACGP: Activities for your CPD in 2023