Service Navigation for Psychosocial Support Services

Click here for the Service Navigation flyer

Click here to access our Service Navigation online form

Central and Eastern Sydney PHN’s Service Navigation phone line and online form have been created to help support people in identifying and locating the right mental health services.  Service Navigation can be accessed by consumers, their families and carers, as well as GPs, Allied Health and community practitioners. It enables early and easy access to health services by promoting available psychosocial programs in our region.

Service Navigation provides a central point in the region for information about accessing psychosocial services. It provides information and offers referral pathways to mental health services and supports that will best suit a person’s needs.

Supporting people to navigate the mental health system can improve service usage and integration, as well as support timely access to appropriate services to meet psychosocial, clinical and physical needs.

Eligibility 

  • Live in the CESPHN region (click here to see a map of the region).
  • Person seeking support experiences severe mental illness and an associated level of reduced psychosocial functional capacity.
  • Need information or support to access mental health services or NDIS supports.

Anyone can contact the Service Navigation phone line and submit enquiries via the online form.

NameCESPHN
Phone1800 317 526
Emailservicenavigation@cesphn.com.au
Online FormClick here to submit an online enquiry

Please note: This is not a crisis service, in an emergency please call triple zero (000). To be put in touch with your local mental health service, call the NSW Mental Health Access Line on 1800 011 511.