Psychological Support Services (PSS)

Psychological Support Services is for people who:

• Live, work or study in the Central and Eastern Sydney region Find your local PHN.
• Have a diagnosable mild to moderate mental health concern.
• May benefit from short term treatment.
• Are unable to access other services including Better Access (Medicare subsidised psychological services) due to financial hardship (Individual income below $55,000 or family income below $130,000).

And fall within one of the following groups:

1. Children (who are aged between 0-12 years who have not yet graduated from primary school) with, or who are at risk of developing a mild to moderate mental, emotional, or behavioural disorder.
2. Young people (12-25 years).
3. Adult.
4. Individuals who identify as Lesbian, Gay, Bisexual, Transgender, Intersex and Queer/Questioning (LGBTIQ).
5. Individuals experiencing perinatal depression and their partners.
6. Individuals who identify as from an Aboriginal and Torres Strait Islander background.
7. Individuals who identify as from Multicultural communities.
8. Individuals who have attempted, or who are at risk of suicide, or self-harm.
9. Individuals experiencing, or at risk of, homelessness.
10. Individual with severe mental health concerns who may benefit from short term focused psychological intervention as part of their overall care.
11. Individuals with mild Intellectual disability who may benefit from short term psychological intervention when co-occurring mental health concerns are diagnosed.

All referrals must come through the CESPHN Mental Health Central Intake team via:

1. Online Service Referral Form or
2. Healthlink Referral form Healthlink ID: CESPHNMH

• Referrals will not be accepted via email or fax
• A GP mental health treatment plan is required for this service. The online referral form and Healthlink referral templates are compliant with the billing requirements for a GP MHTP. GPs DO NOT have to complete a separate MHTP in addition to the online/Healthlink referral form.
• Non-medical practitioner can refer to PSS without a completed GP MHTP. However, they must provide a completed GP MHTP within the first three sessions to be eligible for the ongoing program.

Who can refer to the service?

Referrals to the PSS program can be made by:

1. Medical Practitioner: GPs, Psychiatrists, Paediatricians, Obstetrician-Gynaecologist (peri-natal only)
2. Non-medical Practitioners: Referrals can also be accepted from some non-medical professionals. This includes school counsellors, school principal/deputies, directors of early childhood services, headspace clinicians, maternal and child health nurses, allied health professionals, lactation consultants, midwifery and neo-natal nurses, Aboriginal health workers, Aboriginal Care coordinators and Outreach workers, Aboriginal youth health and well-being coordinators, managers of Aboriginal Community Controlled Health Services (ACCHS), multicultural community health liaison officers, Acute Mental Health Teams, and Psychiatric Emergency Care Centre.

Please watch the 4 minute video on how to complete the online PSS referral form.

Mental Health Professionals (MHPs) that are registered PSS providers can provide a service under the PSS program. These MHPs are registered with one of the consortium organisations listed below. Current registered PSS providers can be found in the CESPHN service directory.

headspace PSS providers can be accessed here

Referral forms are required to access all PSS programs.

PLEASE DO NOT OPEN THE FILE BEFORE UPLOADING INTO YOUR SOFTWARE 

Forms for GPs:

The referral form includes a mental health treatment plan, K10+ and Risk Assessment which must always be signed by a GP. The referral will then be allocated to an appropriate mental health professional and the GP will be notified of the outcome via email. Should a referral be declined, the GPs will receive communication from the CESPHN mental health central Intake and Triage team.

For more information about Youth Mental Health Referral Options please click here 

What is an IAR?

The Commonwealth Department of Health has introduced the use of the Initial Assessment and Referral Guidance and Decision Support Tool across PHN’s nationally.  The guidance material has been designed to support referrers in determining the best level of care for a person.

These 8 domians are for completion after you have completed an initial assessment of the patient/client’s mental health needs. The assessment areas assist in rating an individual’s current situation, as well as a decision-support logic that determines the most appropriate level of care required within a stepped care approach. The full guidance is available here.

Non-medical practitioners can refer individuals to PSS for an assessment (up to three sessions) with a PSS registered mental health professional prior to development of a GP Mental Health Treatment Plan. For sessions to continue after the provisional session(s) have been completed, the clients will need to see their GP for a PSS referral and Mental Health Treatment Plan before further sessions can be approved.

What is LYSN?

LYSN is part of the service offered in the Psychological Support Services (PSS) program providing eligible individuals with focused psychological intervention with a qualified mental health professional (MHP) via video or phone consultation.

Phone: 1800 719 877

Email: customerservice@welysn.com

Eligibility

This service is for individuals 18 years and over;

• Living, working, or studying withing the Central and Eastern Sydney region.
• Currently experiencing a significant and complex mental illness.
• Requiring short-to-medium term psychological intervention as part of their overall care.
• Currently experiencing financial hardship (individual income below $55,000 or combined family income below $130,000 per year).
• Not currently engaged with state-based services.

How to access the service?

• All referrals must come through CESPHN Mental Health Central Intake team via:

  • Online Service Referral Form.

  • Healthlink/GP Integrator via PSS Referral templates.

What is PSS Project 54?

PSS Project 54 is a pilot project aimed to reduce barriers to accessing psychological support for the Aboriginal and Torres Strait Islander peoples by providing an outreach service which is delivered through a culturally appropriate and sensitive model of care. It is a variant to the general PSS program (described above) which also services the Aboriginal and Torres Strait Islander. This pilot project focuses on the La Perouse, Redfern, Sutherland shire and Glebe region and works with specific referral points (listed below).

This service is for people who identify as Aboriginal or Torres Strait Islander who are experiencing mental health concerns. Through this service, people can access individual face to face psychological therapy with an experienced mental health professional.

Eligibility

This service is for Aboriginal and Torres Strait Islander people who

• live, work or study in the La Perouse Region or Glebe Region OR
• attend Endeavour High School.

This includes (but is not limited to) those who are engaged with

• the La Perouse Strengthening Our Mob Program,
• Babana Yarning Circles Program
• Tribal Warrior Clean Slate Without Prejudice Mentoring Program
• Tribal Warrior Youth Health and Well-being Program.

How to access the service?

• All referrals must come through CESPHN Mental Health Central Intake team via:
  • Online Service Referral Form
  • Healthlink/ GP Integrator

Who can refer to the service?

• School counsellors and Deputy Principals from Endeavour High school
• Aboriginal health workers, Aboriginal Care coordinators and Outreach workers

Aligned with services located at La Perouse, Glebe and Redfern.

Who will deliver the service?

PSS Group Therapy

These evidenced based groups are offered as part of the Psychological Support Services (PSS) program by adding group therapy programmes to the individual therapy sessions already provided under PSS. The aim is to provide support in a group format to individuals in the CESPHN region, including children, parents and adults who are unable to receive services through other funded group programmes, including Medicare funded services, due to financial hardship.

PSS group information

Group dates, locations and times will be provided as these become available. All groups are free as per PSS eligibility criteria.

The following groups will be available:

Mindfulness Social Skills

10-Week program, 1.5 hours per week structured as a 30-minute discussion followed by an 1 hour of mindfulness: targeting young people aged 12-to-16-years to improve management and insight of mental health and improve social and community engagement through use of mindfulness-based therapy.

Proposed Timeframe:  5th April 2023

Circle of Security (CoS)

8-week program, 2.5 hours per week: targeting parents with children 0 to 6 years of age to develop secure attachment and parenting skills. The group will be providing access to parents from LGBTQ and CALD communities.

Proposed Timeframe:  2nd May 2023

Peaceful Kids in Schools

8-week program, 1 hour per week: targeting primary school children in school setting by providing a mindfulness and positive psychology-based program to lessen anxiety and stress and increase resilience in children.

Proposed Timeframe:  Term 2 2023

Mindfulness Based Cognitive Therapy in Cantonese

Mindfulness Based Cognitive Therapy for Cantonese speaking individuals 6-week program delivered online, 2 hours per week; targeting Cantonese speaking adults to improve and manage moods associated with depression and anxiety.

Proposed Timeframe: 3rd May 2023

To make a PSS group referral click here for the online form

Ensure Group Referral is selected as Program Service Type and the name of PSS group is entered.

For more information about PSS groups click here

Contact the PSS funded provider organisation Lilly Pilly Counselling:

Karen Doherty (Mon-Wed) M: 0407 952 350

Karen Duncan (Wed-Fri) M: 0425 381 680

The DBT group programs are currently full and not accepting anymore referrals at this time. If more groups or places become available we will ensure this information is updated.

CESPHN has partnered with Sydney Clinical Psychology and DBT Sydney to provide Dialectical Behavioural Therapy groups for people with severe mental health issues, such as complex trauma, drug and alcohol problems, suicidality, self-harm, personality disorders, and severe depression and anxiety. Individuals who live within the CESPHN catchment area, are between 18-65 years of age and meet the admission criteria can attend groups in Newtown and Sutherland at no cost.

DBT Skills Groups

DBT Skills groups run for twenty weeks and are aimed at people with emotional regulation difficulties that manifest as problems of under-control and impulsivity. Participants learn mindfulness, distress tolerance, emotional regulation, and interpersonal effectiveness skills. The DBT model involves concurrent individual and group therapy and so participants are encouraged to engage in one-on-one DBT therapy while attending.

Anyone who has made a referral will be contacted to be advised of status of the referral. Once a group is full further referrals will be placed on the DBT waitlist

RODBT Groups

Radically Open DBT is a new variant of DBT aimed at people with emotional problems that manifest as excessive over-control and inhibition, such as avoidant personality disorder, obsessive-compulsive personality, and chronic depression. The groups also run for twenty weeks and are based on the DBT model but involve learning a different set of skills aimed at reducing excessive self-control. A group is scheduled to commence in early 2022 in Sutherland.

Family and Friends Groups

Family and Friends is a twelve-week group for people who have a significant other with severe mental health problems. The groups are based on the DBT model and so benefit people whose loved ones would also benefit from DBT. Participants learn core skills of self-care and self-compassion, together with skills to help interact with their loved ones more effectively, such as validation, communication, and acceptance skills. Please contact DBTintake@sydneyclinicalpsychology.com.au   for more information or to make a referral.

If you would like to simply make a referral to the programme, you’ll also find the online referral form here.

The DBT group programs are currently full and not accepting anymore referrals at this time. If more groups or places become available we will ensure this information is updated.

For more information about DBT, please see the DBT Sydney website, or contact them at DBTintake@sydneyclinicalpsychology.com.au

This service is for individuals and their partners in the perinatal period who are experiencing mild to moderate mental health concerns. Psychological services are provided face to face in a group format.

What is Tresillian?

Tresillian is a not-for-profit organisation that assists families in the Central and Eastern Sydney region by providing early parenting support, day programmes and residential care leading to improved health and wellbeing of families with young children and resilient family relationships. CESPHN funds Tresillian to provide the following group therapy programs:

• Post-Natal Depression and Circle of Security
• Circle of Security for Dads
• PND Dialectical Behavioural Therapy (DBT)

Eligibility

Individuals in the perinatal period (time of conception to one year after birth) who are experiencing or at risk of non-acute, mild to moderate mental health concerns and have been identified to likely benefit from short-term, focused psychological strategies in a group setting.

Fathers or partners of the individuals experiencing perinatal depression are also eligible to participate in the Circle of Security groups.

The individuals must:

• live, work or study in the Central and Eastern Sydney region
• have a diagnosable mild to moderate mental health concern
• may benefit from short term treatment in a group setting
• are unable to access other services including Better Access (Medicare subsidised psychological services) due to financial hardship (Individual income below $55,000 or family income below $130,000)

How to access the service?

• All referrals and reviews must come through CESPHN Mental Health Central Intake team via:
  • Online Service Referral Form
  • Healthlink/ GP Integrator Healthlink ID: CESPHNMH
• Referrals will not be accepted via email due to privacy concerns,
• A GP mental health treatment plan is required for this service. If the referral comes from a non-medical practitioner, this must be provided by the individual’s GP to the central intake team in the first three sessions.

Who can refer to the service?

Referrals to the PSS program can be made by:

• Medical Practitioner: GPs, Psychiatrist, Paediatricians, Obstetrician-Gynaecologist (perinatal only)

• Non-medical Practitioners: Referrals can also be accepted from some non-medical professionals. This includes school counsellors, school principal/deputies, directors of early childhood services, headspace Clinicians, maternal and child health nurses, allied health professionals, lactation consultants, midwifery and neo-natal nurses, Aboriginal health workers, Aboriginal Care coordinators and Outreach workers.

Who will deliver the service?

FAQs

1. How many sessions are clients eligible for?

Clients are eligible for 12 individual sessions. GP review required should further support be needed after session 12 to access further sessions.

2. How long will the referral process take?

On average, the referral will take 7 working days to be processed and allocated. The Mental Health Practitioner will contact the client after the allocation has occurred to set an appointment.

This may vary during peak referral periods.

3. Are clients able to change Mental Health Practitioner?

Yes, the client or the referring GP may request to change their PSS clinician.

4. What Medicare item numbers should I bill for this consultation?

The Medicare item numbers you could claim for this consultation are listed on the PSS Referral form once you confirm you are a Medical Practitioner. For further information please visit the Department of Health website and MBS online

5. Do I need a Medicare or Healthcare card to access PSS?

No, however, clients need to meet PSS criteria and will need to obtain a Mental health Treatment Plan from a GP or medical practitioner

6. How do I provide feedback?

The feedback about the service/program can be provided via CESPHN website here and/or contact the program Clinical Lead mentalhealth@cesphn.com.au

7. What is the difference between a child treatment plan and a mental health treatment plan?

Children can present with several behavioural and emotional concerns. We recommend that GPs use MBS item 36 or 44 to make a referral to PSS under a child treatment plan, unless a mental health diagnosis has already been confirmed. These item numbers allow a GP to claim for a long consultation as with a regular MHTP but do not trigger the specific mental health item number.

8. Who are the provider organisations?

The provider organisations are the consortium organisations funded by CESPHN that deliver the services. Each Mental Health Practitioner is part of a provider organisation. Only individuals who are registered with one of the provider organisations can provide services under PSS.

9. How does a MHP become a PSS provider?

Please click here to contact the PSS provider organisations to enquire about becoming a PSS MHP.